Start Here / FAQs
Are you licensed and insured?
Yes! Dream Pet Care, LLC is licensed as a business with the State of Arizona since 2016 and renews annually. It is insured and bonded through Pet Sitters Associates. Dream Pet Care is a member of the Arizona Professional Pet Sitters and Associates group.
What is Dream Pet Care’s service territory?
Glendale: 85308 and 85310
Peoria: 85382 and 85383 (east of North Lake Pleasant Parkway)
North Phoenix north of Bell Road: 85027, 85050 (west of I-51). 85053 and 85083
How do I start the process for becoming a Dream Pet Care client?
My pet is not social, do you offer shorter visits?
Each pet sitting visit is a minimum of 45 minutes. I have learned that with love, patience and time even the most reserved or introverted pet will eventually allow themselves to be seen and begin to build upon the layers of trust to connect in their own unique way. During the visit, I will take care of any food needs and other essential tasks as well as offer your pet(s) companionship, music or Reiki if they choose.
What holidays is Dream Pet Care available?
Dream Pet Care is available for these major holidays: Martin Luther King Jr. Day, President’s Day, Easter, Memorial Day, Independence Day, Labor Day and Thanksgiving.
Does Dream Pet Care do injections and shots?
Dream Pet Care currently does not provide injections and shots to pets for medical situations.
Do you take deposits for larger or holiday pet sittings?
Yes! There is a 25% deposit of the total amount due at the time of scheduling your over 5 day pet sittings and/or all holiday pet sittings. The remaining total must be paid before the beginning of the pet sitting assignment.
What is the cancellation policy?
For vacation and holiday pet sittings:
Cancellations received less than 48 hours prior to the scheduled start of the visits will be charged a 50% cancellation fee of the original total amount.
Recurring Daily Services, cancellations received:
24 hours prior of the next scheduled visit will receive a full credit to your account that will be applied to your next pet sitting.
Less than 24 hours in advance will be charged a cancellation fee of 50% credited to your account that will be applied to your next pet sitting.
For cancellations of the ongoing contract, 7 days notice is required in writing. If Client does not give seven (7) days' notice, Client agrees to compensate Dream Pet Care for the equivalency of one week of regular pet sitting / dog walking services.
What is the history of Dream Pet Care?
Dream Pet Care, LLC was founded in 2016 by Kelly Vizzini. Kelly’s outlook for Dream Pet Care is to provide professional, reliable and loving in-home pet care to those pets who do better in their own homes where they can be surrounded by their animal family members as well as sights, scents and sounds that are familiar to them. She believes in providing longer visits as the standard so that each pet is met where they are and through love, patience and quality time they can create a wonderful relationship built on layers of trust.
Do you need more information?
Please feel free to text Kelly at 602-418-4675.